Frequently Asked Questions
How much does it cost to play a room?
Each ticket into a room costs $25.00-32.00 per person.
Why is my Groupon not working?
We no longer accept Groupon under any circumstance. Contact Groupon for a full refund. 1-888-664-4482 or groupon.com/customer_support. You may go to app and cancel order.
How do I book 8 for the Puzzler Room?
To book 8 in the Puzzler Room; select 6 for participants, then check off private. Checking off private means 8 people, however the system will only ask for 6 names.
For 10 in the Bank Vault select 8 participants and private (means 10).
Can the names be changed after the reservation is made?
Yes. The names can be changed upon arrival.
How do I book a room?
Rooms are reserved by appointment on the booking links.
Where can I see my photo?
For all photos check out our facebook page https://www.facebook.com/mytimequest/
When should I arrive?
Please arrive 15 minutes before your scheduled reservation time to check-in and to get an introductory briefing to the game. Because we run on scheduled reservations, we cannot guarantee rooms for late arrivals. Late arrivals cannot be refunded.
What should I bring?
When you book a room online, we will email you confirmation and keep your reservation on file. Bring booking# and any promotion codes.
I'm not really a gamer . Are escape rooms for me?
All the clues and puzzle solutions can be found in the room. Existing knowledge of gaming, trivia, or detective work is not required. Just use your best sleuthing skills and be ready to have fun!
Am I really locked inside the room?
Legally, we can’t actually lock you in. In the world of the game, you are “locked” in, and you must complete your objective to win.
How long does a game last?
Game time depends on your skill level. The maximum time for each game is 60 minutes, but the minimum is up to you, and it's always exciting when a team beats the time record for a room! Remember to arrive 15 minutes before your scheduled game, and plan to stay a few minutes afterwards for a souvenir photo-op.
I have too many people for 1 room?!
If you need 2 or 3 rooms, book the rooms within 15-30 mins apart. We can start all at the same time.
Are the rooms scary?
No. Our rooms are designed to be fun and challenging, but not frightening. New rooms are always in design and under construction.
How many people can play a single room?
While you may sign up as a single player, the minimum number of players per room is 2. The maximum number of players depends on the room, but is typically 6 - 10.
Is there an age limit?
We request that anyone under 16 be accompanied by an adult. The adult does not have to go in the room, just need to register.
Will other people be playing the room with us?
It depends on the number of people in your group. If the max number of players in a room is 6 and there are only 4 in your group, then 2 tickets to that room will still be available. It's possible that your group will play the room yourselves, or that others may reserve the remaining available tickets.
Can I book a room just for my group?
Yes! To reserve a room exclusively for your group in a regularly-scheduled time slot, you must purchase all available tickets for a given time slot. Groups of 8 must call or email [email protected]
Can you accommodate large parties or corporate events?
Yes! To rent the whole facility or for assistance on booking a large group (over 10), please send us a message via our Contact page to receive a custom quote.
*To book the whole facility with access to all 3 rooms and lobby....
4 hours $925 = 2 sessions each room, total 40 participants
2 hours $575 = 1 session each room, total 20 participants
Each session is 1 hour of game (Quest) each room will start simultaneously
Any extra participants in game will be full price per person
All guest do not have to participate